FAQ's

Frequently Asked Questions (FAQs)

1. What types of products do you sell?

We specialize in modern and functional home essentials, including:

  • Bedroom Lamps

  • Wall Lamps

  • Wall Clocks

  • Humidifiers

Each item is handpicked for quality, design, and practicality.

2. Do you offer free shipping?

Yes! We offer free standard shipping on all orders. No minimum purchase required.

3. How long does shipping take?

Our average delivery time is:

  • USA & Canada: 7–15 business days

  • UK, Europe, and Australia: 10–20 business days

Shipping times may vary slightly depending on your location and customs processing.

4. Can I track my order?

Yes! Once your order is shipped, you’ll receive a tracking number via email so you can monitor your delivery in real time.

5. What is your return policy?

We offer a 30-day return policy. If you're not satisfied with your purchase, contact us within 30 days of delivery for a return or exchange. Items must be unused and in original packaging.

6. Do your lamps and humidifiers require assembly?

Some products may require light assembly, and we include detailed instructions with every order. Most setups are quick and tool-free.

7. Are your humidifiers safe for kids or pets?

Yes! Our humidifiers are designed to be safe, quiet, and easy to use in family environments.

8. How can I contact you?

You can reach us through our Contact Us page or email us directly at support@idealelectronicx.com. We usually respond within 24 hours.